In addition to directly impacting the health and safety of thousands, the COVID-19 outbreak is contributing to widespread interruption and loss of income for individuals and businesses across the country. During this challenging time, CareFirst is committed to ensuring that our members’ policies are not cancelled for nonpayment of premium and there is flexibility in eligibility requirements in order to reduce barriers to care.
To reduce financial impact and ensure continuity of care during this crisis, customers can request to defer up to two months of premium with no interest or penalty. The deferred premium would be satisfied over time through scheduled periodic payments. CareFirst will also be relaxing requirements around eligibility and waiting periods.
Employers who are experiencing difficulties with premium payments should contact their CareFirst account representative or broker. Individuals who are experiencing difficulties with payment can apply for assistance on the CareFirst website starting next week.